Delivery Policy

Delivery Policy

Spa Ceylon Malaysia can only send orders to street addresses in Malaysia. We do not deliver to a PO Box address. We are unable to ship to any International address.

At the time of delivery, you may be required to validate the delivery of the products by signing-off with the delivery personnel. You agree to inspect the product/products for any obvious faults, defects or damage before you sign for received products.

We deliver all orders using our standard packaging materials. Any special packaging as request by customer is subject to additional charges. There will be 2 attempts made to deliver your parcel. If at all these 2 attempts fail, a note will be placed in your recipient’s mailbox for collection at delivery counter at the allocated PosLaju Post Office.

Note: Purchases made after 2pm each day would be considered as next day purchase for courier purposes. Incorrect address and contact number will cause delays in delivery time.

Multiple Address Delivery

We are currently only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.

Standard Delivery On Orders

Spa Ceylon Malaysia offers free delivery for orders above RM200
For online orders below RM200 a Standard Delivery Charges will be imposed. Delivery charges are fixed at:

  • Peninsular Malaysia: RM10.00 with every transaction
  • Sabah and Sarawak: RM15.00 with every transaction
Next Business Day Delivery

1. Confirmed orders will be delivered on the next business day if they are placed before 12PM, Monday – Friday, excluding public holidays.

2. Orders placed on Friday after 12PM and over the weekend will be processed on Monday and will be delivered out on Tuesday by PosLaju, excluding public holidays.

3. Next Business Day Delivery is not available for East Malaysia (Sabah/Sarawak) addresses

4. Delivery to rural or remote areas may take additional 2 – 3 working days.